Latest article - Article 51 – If only........

 

 

 

What bpi can do for you

bpi consultants provides a range of services and advice in business management and strategic marketing.

bpi supports these services with its own unique business planning model and a suite of feedback surveys that provide the client with highly accurate data upon which to base initiatives at both an operational and strategic level.

Our surveys capture the beliefs and perceptions of three of the key stakeholders in your business - your executive team, your employees, and, perhaps most important of all, your customers and clients.

We design the survey instruments, we collect the feedback, we analyse it, we discuss with you what it means and what its implications are for your organisation.


We explain the impact of the feedback on your management team, your business strategy, your marketing, your suppliers, your customer service and on the job satisfaction and motivation of your employees.

A feature of the web site is the monthly article. These are archived and provide a valuable resource. Click on Topic Guide to Previous Articles and follow the menus to the articles you want.

In addition to information on the surveys, you will find on this web site information about –

¬             bpi consultants and our model of best practice
¬            The bpi Wagon Wheel model for Strategic Business Planning
¬            The resource library of bpi articles on a wide range of management and marketing topics. 
¬             Case studies in Customer Feedback Surveys        

Contact details

bpi consultants        PO Box 123, East Ringwood, Victoria 3135
                                  Phone:           03 9870 5159
                                  Fax:               03 9870 8546
                                  E-mail:           ghaines@bpisurveys.com.au